Frequently Asked Questions
- Do you have deliveries today?
Sure, same-day deliveries are made every day, as long as the purchase is made before 4:00 p.m.
- Where can I check the status of an order?
In the following link with your order number:
https://azapflores.com/pages/rastreo-azap
- How do I request an invoice?
Go to https://azapflores.com/pages/facturar and enter the requested information.
- How do I know when my order has arrived?
You will receive a confirmation email once it has been delivered.
- How can I make a purchase?
All purchases are made through our website. You select the state where you want your shipment sent, select your bouquet, and enter the shipping information.
- Shipping costs apply
Yes, all our shipments have an additional cost. This is calculated when entering the address, as it varies depending on the city.
- Where are they located?
We have production points throughout the Republic
- I just paid for my order. How do I send the receipt?
Proof of payment can be sent by email or through our chat.
- How can I tell the difference in sizes?
In the arrangement you want, select the size and the image changes so you can get an idea :)
- Do you have any telephone number?
Our means of contact are through Facebook Messenger and Instagram, we are here to assist you from 9am to 6pm
- Do you have a store where I can buy directly?
As such no, all our purchases have to go directly to our page and we make the delivery